What should be done if a client has a known allergy to a product?

If a client has a known allergy to a product, seeking a different product is the most appropriate and safe action. Allergies can lead to serious skin reactions, discomfort, or even more severe health issues, which is why it's crucial to avoid using any product that the client is allergic to.

When a client discloses an allergy, it is the responsibility of the cosmetologist or esthetician to prioritize the client's safety and well-being. By exploring alternative products that do not contain the allergenic substances, you can still provide the desired service without risking a negative reaction.

It's also important to communicate openly with the client about their allergies and achieve their consent before proceeding with any treatments. This approach demonstrates professionalism and care for the client's health, fostering trust and a positive experience in the salon.